w3/service – Maintenance controlled on-line

"Work order done!"

Surely you receive messages like this from your customer service teams every day. But do you get them early enough to plan further service activities in time?
And how much time do you need to receive telephone feedbacks of your employees, to reply to questions, to give new orders?
What is the effort to handle handwritten documents? Don't you sometimes think this could be much easier?

Customer service teams work voucher-less

w3/service simplifies the communication with your customer service teams: You plan and optimise service activities with your available software, the generated orders are imported by w3/service via an interface. Seconds later your employee receives all important information. He enters his feedback on his mobile equipment. 

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More detailed information as PDF (84 kB).

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