Maintenance and support
Your business keeps changing and growing, and your software needs to keep step with this development: Even for this reason you need a working concept for the maintenance of the solutions you employ.
w3logistics offers you comprehensive IT services, from which you may select the services suitable for your enterprise:
- on-call duty, even 7 days/24 hours
- short reaction times achieved by telephonic report of maintenance requests
- early-watch maintenance by regular analysis of your systems
- on-site service, e.g. for system changeovers or for training
- adaptation of your solution to new requirements
w3logistics offers these services not only for systems developed by us, we also offer maintenance for existing solutions.
Read also …
Software retrofit
You are satisfied with your "old" software solution, but want to renew server and database, just as KHS GmbH did? Or is your software supplier no longer at the market, but you want to have your solution enhanced and maintained, like at SAPPI's? ... more
Software Coma Scale
Are you running a business critical software? Have you ever thought about the "health" of that system? Can you be sure that the system will still be working tomorrow? Take part in our free "online health check" for your software system ... more
One-stop customization, introduction and training
w3logistics delivers solutions for your logistics. For us, this means that we will support you in every project phase: fair, customer oriented and reliable. For you, this means that we guarantee your satisfaction – from specification to maintenance... ... more